Can we help? +44 (0)1666 838524, or hello@treaclegeorge.com
Delivery Charges:-
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CLICK & COLLECT: Free collection service available for all items purchased via the Online Store. Collections can be made from our store at 21 Market Place, Tetbury, Gloucestershire GL8 8DD between the hours of 10am-5pm from Tuesday - Saturday inclusive.
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FREE Delivery for all mainland UK orders over £25. 1 to 3 working days (Please note: Shipping to UK Highlands, Islands and remote areas may involve additional costs. We will contact you to discuss the options available if this is the case).
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UK Standard: £4.95 For all mainland UK orders under £25. 1 to 3 working days. (Please note: Shipping to UK Highlands, Islands and remote areas may involve additional costs. We will contact you to discuss the options available if this is the case).
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EUROPE Zone 1: FREE SHIPPING for orders over £75. Below this, we charge £14.95, our standard delivery charge for customers in Europe Zone 1 (Ireland, France, Germany, Belgium, The Netherlands, Luxembourg, Channel Islands). This is subject to the weight and dimensions of the order being shipped. Should your order exceed the restrictions on either count, we will contact you to discuss the options available prior to shipping.
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EUROPE Zone 2: FREE SHIPPING for orders over £100. Below this we charge £29.95, our standard delivery charge for customers in European Countries outside of Zone 1. This is subject to the weight and dimensions of the order being shipped. Should your order exceed the restrictions on either count, we will contact you to discuss the options available prior to shipping.
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USA mainland: FREE SHIPPING for orders over £175. Below this we charge £39.95, our standard delivery charge for USA customers is subject to the weight and dimensions of the order being shipped. Should your order exceed the restrictions on either count, we will contact you to discuss the options available prior to shipping.
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WORLDWIDE: £49.95 Our standard Worldwide delivery charge is subject to the weight and dimensions of the order being shipped. Customs duties may also be payable. Should the overall cost of shipping your order exceed the standard worldwide charge, we will contact you to discuss the options available.
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Order Processing:- If your order is placed before 12 noon BST from Monday to Friday (excluding Bank Holidays), then we will make it our business to dispatch it the very same day. Orders placed at the weekend or on Bank Holidays will be dispatched during the next available working day. A Saturday delivery service can be arranged upon request - simply contact us using the details at the foot of this page.
We use UPS for most items and Royal Mail (signed for) for very small items. White Brand Agency Ltd t/a Treacle George cannot accept liability for delays in delivery resulting from circumstances beyond our control.
Furniture & Heavier Items:- Some of our furniture and heavier objects cannot currently be purchased via the online store, but that certainly doesn't mean we can't deliver them to your home. Please get in touch with Treacle George via the contact details below and we will be only too happy to discuss your requirements and the shipping options open to you.
Email: hello@treaclegeorge.com
Telephone: +44 (0)1666 838524
For our legal terms on delivery, please refer to our Terms of Service
